How to Order Your Garden Arbor

Prowell's Garden Arbors are normally scheduled about 2-3weeks out.



 

 

Step #1
 

Select your Garden Arbor style from Gallery 4.

Step #2
 

Check your dimensions. The desired width between posts and, when applicable, the depth dimensions for 4-post Arbors.

The product cost does not include installation and site posts.

Step #3
 

Confirm your cost in the price tables specific to each Arbor style. --Shipping cost to all 50 states is quoted by contacting Prowell.

Step #4
 

Contact Prowell by phone or email at this juncture to corroborate your costs--including delivery or shipping. As well as resolve any outstanding design questions and concerns. You can also send along jpeg images of your site if you prefer.

Step #5
 

You can download the step-by-step Installation Guide in the event you wish to field quotes for installing your arbor.

Step #6
 

If paying by card--Visa, MasterCard, Discover--.provide your billing information by calling 800-466-1850. Card payments are limited to $7,000 per transaction.
For project values over $14,000.00, please pay by check or wire transfer.

For those Paying by Check, mail to:
Prowell Woodworks
445 Portal St. #5
Cotati, CA 94931

Advance payments are 50% of the total.

Step #7
 
Usually within 2 business days, you will receive an email with a link and log-in to a Site Page where you will be asked to review and approve your statement and drawings by providing your e-signature. With your signed approval, your project is officially scheduled. On this Site Page you will also find a number of useful links that may be of interest and help facilitate your project.

Step #8
 

Upon completion, photos are posted on the Site Page and the final payment is processed. Prior to shipping/delivery, we will contact you by email or phone to insure someone will be present.

Step #9
 

As a simple courtesy, we ask only that you find a little time to take a few photos of your installed gate and send it to us as Hi resolution images attached to an email.

 
 

Cancellations: Because our products are custom made, with advance payments issued to the shop and timetables arranged for scheduled work, a 25% fee is withheld for cancellations, or requests for a refund of the advance payment prior to approval of drawings. There are no refunds once the drawings have been approved.

 
 

Support Requests regarding installation. Between 8 and 5 Monday through Friday
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< support@prowellwoodworks.com>

For direct contact with Charles: cprowell@prowellwoodworks.com
For direct contact with Ben: bprowell@prowellwoodworks.com

 
 
USPS mail sent to:
Prowell Woodworks
445 Portal St. #5
Cotati, CA 94931
  Packages sent to:
Prowell Woodworks
PO Box 785
Sebastopol, CA 95473
     
     


 

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SHIPPING TO ALL 50 STATES
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This Web Site was launched in the Spring of 1996.

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Unless otherwise noted, products appearing on this site are the sole design rights of Charles & Ben Prowell