| 1) A typical wood gate within the Continental United
States ships FedEx freight. 2) If you order an item, we will provide
a quote, where necessary, for standard shipping. The independent courier
may have an additional charge for redelivery and making appointments.
We will not be responsible for any of these charges. 3) When items are
shipped motor freight, the items become the property of the purchaser
when they leave our dock. Motor freight companies may have strict policies
regarding damaged freight. If you sign for a damaged package without
noting the damage at the time of the delivery, they will often not allow
the claim. If you detect some damage to the crate, please make a note
of this on the Bill of Lading the driver will ask you to sign.
You do not need to refuse delivery or ask the driver to wait.
Your signed note will be sufficient in the event of a claim.4) Please
make sure you understand the shipping options and how your order will
ship before placing an order.
Relax. We use durable, ribbed crates. As of summer 2003,
only one shipment has arrived with damage. This, in June 2003, involved
a small break on a single rail of a single panel and CPW replaced it
without question. The fault was ours.
Furthermore:
How will my product be packaged for motor freight shipping?
When your product arrives, particularly, gates, you can expect the product to
arrive on a motor freight carrier. Dealing with a motor freight carrier is definitively
different than using UPS or the Postal Service. When your product arrives, expect
it to be heavy and bulky. Single Gates can generally be handled by a single individual
although, Drive Gates and multiple fence panels can be quite heavy. ***Do not
expect a motor freight driver to help you unload. They will move your product
to the tail of their truck and from that point on, the load is yours to manage.
Have some able body friends on hand to help out or whom ever you can recruit.
Often, door units are easier to manage once removed from their crate and you
might want to uncrate immediately after removing your shipment from the truck.
A driver has been known to be of more assistance if
you are to offer them some financial consideration, but this is not
always a guarantee. Good luck and be safe in unloading your merchandise
To View Typical Crate |
On
the left ---- Ben Prowell, the brilliantly modest prodigy of all things
conceptual and structural.
