Prowell Woodworks ships at a 78% discount off the standard UPS Freight rates.

For certain orders of a variable volume or value, we will normally wave the shipping and crating fee. Your shipping costs are otherwise dependent upon what you order and where it is going. Within the regular shipping lanes, dominated by the bulk of American commerce, the rates are less than if you are located in a remote corner of, say, the upper Michigan peninsula. Because we are a Build-To-Order business, each crate and shipping rate becomes custom. If we sold one gate at one specific size, we would of course have a volume of crates or boxes fabricated to that size. But we do not sell just one product and one size, nor even a limited inventory of ready-made sizes and designs.

If your decision on whether or not to purchase a Prowell product hinges on our reasonable shipping cost, you might consider limiting your wish list and opt for a company offering free or discount shipping. These offers will often appear in large red print, followed by an exclamation point. Otherwise, relax. Prowell's shipping rates are surprisingly affordable.

Crating: A word regarding just how your order arrives. Most garden gates, drive gates, and flanking fence panels are crated in double 275-lb test cardboard and rigid corners. The UPS Freight driver will off-load your box or crate(s) at the foot of your driveway. It is your responsibility to either transport this to a preferred location, or simply open the crate or box and move the contents to the preferred location. It is also an acceptable courtesy to ask the driver, for a reasonable stipend, if he will use his hand hoist to move the crate beyond the foot of the drive. The drivers, by union contract, are not obligated to leave the crate anywhere but the foot of the driveway. It is also common that your installer / contractor will arrange to be present for delivery. UPS will call your contact phone when they arrive at the local dock, arranging a delivery time. If your order is crated instead of boxed,, we will insure the truck is equipped with a lift gate.

Damage: Remember, if you sign off to have the crate delivered with no one present, you are essentially relieving yourself of any rights to a damage claim. Although it is extremely rare to incur damage to a crate during transport, it is nevertheless a good idea to have someone present for delivery. If the crate appears damaged, make a note of it on your paperwork you will be asked to sign. When later you open your crate and do actually find damage to the product, Prowell will file the claim, using the notes you made at the point of delivery. It should be noted that this has happened only once, and with a different carrier than UPS.

And finally, for those San Francisco Bay Area homeowners who expect delivery to Oakland:'s demilitarized zones:

Our standard we-forgot-to-mention up-charge for eastbay patrons that states, in very fine print, that if delivery falls on a day when there is a shooting in either Oakland or Richmond, a 22% combat fee is added. If the shootings result in fatalities, the combat rates doubles. If there is a gang war, in full bloom, and the UPS driver must penetrate either Richmond or Oakland to access Berkeley, fully armed, the up-charge is a discretionary sum arrived at pretty much by how the papers play it up and how the Prowell Woodworks staff reacts to such playing-up from the country-bumpkin safe-haven distance of rural sebastopol, where there was once a shooting back in the 80s when Edgar Edgar and his son Edgar Edgar Jr went dove hunting in the Laguna behind the Ford dealer and their one shot ricocheted off a no-trespassing sign to carom off the side mirror of a new F-150 and eventually clean through the front tire of little Adlai Means new tricycle and you'd a thought it was a gang ! war, given all the hullabaloo. People over-reacted--hippies mostly--and they boycotted the Ford dealer, who had only the one truck to sell anyway, and had lots of meetings and basic hippy effrontery that resulted in the sign posted on Hwy 116:
Welcome to Sebastopol
Nuclear free zone
Land mine free zone
Drug free zone
Pesticide free zone
Dove-free zone

	Typical single product crate

 

 

	This is our preferred crate style for multiple products. --1/2" or 3/4" ply ribbed with 1x4 certified shipping stock, such as dry spruce or fir. The gates inside are separated with corrugated cardboard and the crate edges lined with either foam, Styrofoam, or 1/2" sound-board. The Gates themselves are individually shrink-wrapped.

 

 

	Below, a crate being packed with multiple panels.

 

 

	Below, an unusually heavy Driveway Gate crated with a Pyramid style crate.